Solar Fridge
- Main body: the solar fridge itself comes with a 1-year warranty, besides, the compressor 2-year warranty.
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues (Also restocking fee may apply for the condition of non-quality issue return).
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
- Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
- Within 1 year to 2 years: Compressor would be replaced refurbished or repaired due to quality issues, buyer pays for the shipping fee.
- Accessories: The generator accessories come with a 6-months warranty.
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
Solar Panel Module with frame
- Panel: The solar panel itself comes with a 5-year workmanship warranty and a 25-year 85% output warranty.
- Within 30 days of purchase: Items can be returned for a full refund or brand-new replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
- Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, we will cover return shipping.
- Within 1 year to 5 years: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
- Accessories:
- Within 30 days of purchase: Items can be returned for a full refund or brand-new replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
- Within 6 months to 18 months: Items can be replaced refurbished due to quality issues, we will cover return shipping.
- Within 18 months to 5 years: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
Portable Solar Panels
- Main body: The solar panel itself comes with an 18-months workmanship warranty and a 25-year 85% output warranty.
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
- Within 6 months to 18 months: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
- Accessories:
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
- Within 6 months to 18 months: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
Generators
- Main body: The generator itself comes with a 1-year warranty.
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
- Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
- Accessories: The generator accessories come with a 6-months warranty.
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
Solar Charge Controllers
- Main body: The controller itself comes with a 1-year warranty.
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.
- Within 6 months to 1 year: Items can be replaced refurbished due to quality issues, buyer pays for all shipping.
- Accessories: The generator accessories come with a 6-months warranty.
- Within 30 days of purchase: Items can be returned for a full refund or replacement, we will cover return shipping due to quality issues, buyer pays return shipping and replacement shipping due to non-quality issues.
- Within 30 days to 6 months: Items can be replaced new or refurbished due to quality issues, we will cover return shipping. Items can be replaced with a restocking fee due to non-quality issues, buyer pays for all shipping.